There are three main methods that should be used if a user would like to resolve the 0x80070002 error code manually. All three methods are standalone, so it’s important to try method 1 first, then move onto method 2 if the issue is not resolved, and then to method 3.

Whilst the error code usually appears when a Windows update file has become corrupted, it can sometimes be caused by a communication error to the Windows update servers, which can be fixed with method 1. First, attempt method 1 and then attempt to fix the issue directly with method 2 & 3.

Here are the top methods for resolving Error Code 0x80070002:

Method One:  Update your Date & Time Settings

The first method should be used to resolve the issue if you believe your date and time could be out of sync. Follow the steps provided below to sync your time with Microsoft’s servers and re-attempt the Windows update.

On Windows Xp/7:

• Click on the date/time box in the top right corner
• Click ‘date and time settings’
• Click the administrator icon for ‘Change date and time’
• Click the ‘Internet Time’ tab and sync with time.microsoft.com
• Next, make sure you’ve selected the right time zone for your country
• Restart your PC

On Windows 8/10:

• Click on the date/time box in the top right corner
• Click ‘date and time settings’
• First, make sure ‘set time automatically’ to switch the feature off
• Now click the switch to turn ‘set time automatically’ on
• Restart your PC

Method Two:  Use Windows Fix it

It is likely that method one will only work in specific cases where the time has become unsynchronized with the Microsoft servers. Method two is a quick fix for anybody who cannot resolve the issue with method one. For this method, search Google for ‘Windows Update error “0x80070002” or “0x80070003″‘ and open the first support.microsoft.com link available. From here, scroll down the page and look for the section related to your version of Windows. Look for blue ‘run’ button for your version of Windows and click run.

A fix it tool will run on your PC to resolve the issue.

Method Three:  Resolve the Issue Manually

If method two cannot be used on your system you must resolve the issue manually. To resolve the issue, follow the steps provided below.

1: Stop Windows Update

• Visit the Control Panel
  Use the search box and search for ‘administrative tools’
  Click ‘Administrative Tools’ in the search reuslts
  Double-click Services
  Locate the Windows Update service
  Once you have located it, right click the service and click stop

2: Delete temporary update files

• Open file explorer/windows explorer
  Double-click the default hard drive which Windows is installed to
  Open the Windows folder
  Open the DataStore folder
  Delete all files and folders in the DataStore folder
  Click the back button on the Windows Explorer tool bar
  Open the SoftwareDistribution folder
  Open the Download folder
  Delete all the files in the download folder

3: Restart Windows Update

• Next, open Administrative Tools from the Control Panel again
  Double-click Services
  Locate the Windows Update service
  Once you have located it, right click the service and click Start

4: Final Step

• Open the Control Panel
  Click Programs
  Click View installed updates under Programs and Features
  Delete the temporary update files shown on-screen
  Restart your PC

Method Four: Use An Automated Tool

If you’d rather have a utitlity tool at your disposal that can resolves issues similar to error code 0x80070002, you can download and install a powerful automated tool.

For further information you may be interested in these similar issues:

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