Error Code 0x00000002, which is sometimes displayed as “DEVICE_QUEUE_NOT_BUSY,” is usually caused when a program is open that Windows fails to run successfully. The failure can often be due to old or corrupted drivers or virus and malware that could have tampered with certain system files or drivers.
Common symptoms include:
There are a number of troubleshooting options that are available for you to try in an attempt to resolve Error Code 0x00000002. Unfortunately, the exact cause for the error can be different, so knowing what program or action on your PC causes the error to appear will help to resolve the issue.
Recommended: Download the Automatic Repair Utility to correct this and other PC performance issues.
Error Code 0x00000002 can be caused by a number of things. Firstly, malware or viruses could potentially stop programs from running properly and this could cause the error code. Old or corrupted drivers could also be a cause. Missing system files could cause Error Code 0x00000002, as well as a damaged hard drive or damaged RAM.
Resolving Error Code 0x00000002 can be difficult because there are a lot of potential fixes for the error. Firstly you’ll need to determine whether the issue is a software problem or a hardware problem. We’ve listed a number of methods for resolving the error below. We’d suggest starting from Method One, then going through each method numerically.
Here are the top troubleshooting methods for addressing Error Code 0x00000002:
Method One: Run a Malware Scan
The easiest option to start with is a malware scan. Any anti-virus software available on the PC will able to perform a full system scan on your PC. The time it takes to complete the scan will depend on the speed and size of your hard drive. If the malware scan reveals and removes any malware, the error may now have been fixed. Otherwise, follow the next methods below.
Method Two: Update Your Drivers
It can be hard to track down exactly what driver may be causing the error for your PC, but if there is a corrupted or outdated driver on your system, your best bet is to get it updated as quickly as possible. There are a number of free driver installation tools from certified Microsoft partners available online. These tools can help you to update all of your drivers efficiently.
Method Three: Perform a System Restore
If none of the previous methods work and you’ve noticed that the error has only started to appear recently, you may like to perform a system restore. A system restore can be completed to restore your PC to an earlier point. First, open the Start Menu and search for ‘System Restore.’
On the System Restore page you will be taken through a series of steps to choose a restore point (if available) and your PC will then be restored to an earlier point.
Method Four: Check Your Hardware
If the above software resolutions cannot help solve the error, you may need to perform a couple of tests to check the integrity of your hardware. The first test will be for your hard drive. To perform the test, open the Start menu. Search for CMD, then right click it and run as administrator. In the newly opened black command window, type in chkdsk /f and press enter. Your hard drive will now be scanned for any errors.
If the hard drive is fine, the next step will be to test your RAM. To test your RAM you’ll need to use a tool called memtest86 – this tool can be downloaded online for free at memtest.org.
If any errors come up from memtest86 or from your hard drive scan, you will need to replace the damaged hardware.
Method Five: Use An Automated Tool
If you would rather have an automatic tool that can resolve errors such as Error Code 0x00000002 at the click of a button, download and install this tool.
(dsl/cable: 3sec; dialup: 2min)
Click the “Scan” button
Once the scan completes, click “Fix All” to repair errors